Business Overview

To provide a positive working relationship with partner organisations.

To maintain positive external relationships with customersand their support networks including professionals and organisations within health and social care.

Provide a high quality service that is reliable and flexible to customers needs, and with the intention of being affordable and easily accessible. This provision will enable customers to maintain their dignity and independence within their own home.

To create an environment of trust, by obtaining consent where possible appropriate, emphasising respect for customers and their care network.

To have care staff who are trained to NVQ2 IN Care with Managers having obtained NVQ4 in Care Management.